I have nothing but good things to say about my experience with Lee's. I had multiple companies come out to give me a quote for what I felt was a complex project and when Lee's came, they gave me a good first impression of being very knowledgeable. The two gentlemen that came over spent half an hour at my house really taking the time to talk through the job and our system to see what would be needed. It gave me great confidence that this company could perform the work I needed. When I received the quote later that day, they were also the lowest of the ones I received, so that was a major plus!I had to schedule the job for a month later. Since so much time had passed, I recieved a call a few days prior to install asking if one of the previous gentlemen could come double check that he had an accurate list of materials for his team. I thought this was fantastic. Instead of assuming and hoping for the best, they came back and made sure no time would be wasted by not having the correct materials.Day of, our technicians showed up on time and immediately went to work. It was a big job and they ended up having to come back the next day to complete it, but they hauled so they wouldn't leave us without gas or ac for the night. They were very kind and courteous overall. They completed everything to the way we hoped for.A couple days later, our AC condenser started short-cycling, leaving us without air. We tried a few things before we called Lee's the next afternoon and they had another technician come out that very evening to check it out. He found a pinhole leak and was able to fix it and replenish our condenser with the fluids that were lost. Since then, no other issues.Every person I have interacted with, from receptionist to technician, has been very kind and willing to stand behind their company and their work. They made everything so easy and stress-free. They didn't try to upsell me or try to hassle/charge extra for fixing the issue that popped up a few days after install, though I had already paid the invoice. I so appreciated that they were willing to make sure we were happy and that everything was completed correctly. I would recommend this company to anyone and everyone and I would definitely use them again!
I needed a capacitor for my furnace blower motor and I found Lee's on the web. Called them and they were very thorough about making sure that they got me the right capacitor for my furnace. I drove to the company, Alexis was very nice and had the part waiting for me. I took a photo of this message that was hanging on the wall and that was consistent with my experience. Good company.
I’ve referred several people to Lee’s Heating and Air, including my own family members, not only that I’ve worked for Lee’s for a year, I had to leave due to the hours, needed different ones to accommodate my life. I’ve seen behind the scene’s so to say, I’ve been in the industry for a long time. It’s the first time I can truly say this company is amazing, it’s about its customers, being fair, and always doing the right thing. I will always refer anyone here, and will use them at my own home. They have amazing technician’s rather it be in service or installation. How often do you truly find that. ☺️
Josh was the jam! Extremely professional and helpful. I recommend Lee's as they are responsive and affordable. I especially recommend Josh if you want the job done quickly and efficiently! (I have not had another tech, I am sure all are great, but shout out Josh)
Lee’s got me in the morning after I called, and Dustin was even early. I immediately trusted him. He’s super professional and friendly and fixed my AC in less than half an hour. He fixed my dad‘s heater last year and I liked him so much I put the company’s name and number into my contacts. So glad I did!!
They were great to work with. The technician was extremely helpful. Everything that the technician helped me with he explained to me what it was and why he was doing it. I would highly recommend these guys!
Congratulations on your fantastic business model that promptly dispatches such skilled professional techs! ETHAN Your Tech is all 5 bright STARS!! And a raise in there somewhere. HE SAVED us after we spent 4 days during this 4th of July weekend in the torrential heat waves with not one business able to send someone for weeks or even so much as a return call!! SO SUPER IMPORTANT TO NOTE WE FORTUNATELY HEARD OF LEES 15+ YEARS AGO WHEN THEY WERE RECOMMENDED BY MANY NEIGHBORS AND HAD THEM REMOVE OUR SWAMP COOLER AND THEY INSTALLED THEIR RECOMMENDED CENTRAL AIR UNIT. WITH SOME RESEARCH WE FINALLY STUMBLED ACROSS THE RECEIPT CALLED THEM AND HERE YOU ARE A++!!