AC died on us. I called in the morning, they sent someone over that afternoon to look at it. Had a new unit installed the next morning. Easy to work with, professional and friendly. No pushy sales and all the options were explained. Same people did our furnace this past winter.
Lee's techs have always been prompt, courteous, and professional. It was a surprise to learn the device/maintenance call pricing had been increased to almost double the previous rate 9of $59. The staff should inform customers up front of any service price increase. Thanks for the advice visit.
Lee’s replaced my furnace and AC coil 6 years ago but I’d forgotten who did the work. I had another company come out and do a $29 system check because the AC was freezing up. The other company told me the system was low on coolant and that it was leaking and that my blower was going out too. Thousands of dollars for a repair. Fortunately I remembered Lee’s did the work 6 years ago and I called them for a second opinion visit for free. The technician Dustin concluded my system was fully charged (other company didn’t even attempt to check it - they just assumed) and that our problem was likely that the cold air was just cycling back through the humidifier and causing the coil to freeze. The fix was to put a towel in the duct to block the cold air from going to the return - no cost repair - no income to Lee’s. If that didn’t do the trick they’d come out and do more extensive testing. I’ve waited two days and it’s holding strong. I’ll definitely reach out to them for future HVAC needs.
I have to give a 5 star shout out to this company. I don't live near the Salt Lake area but I emailed them to ask their advice about a water softener, and they were kind enough to email me back. They had no obligation to respond since I'm not even in their service area, but I am very thankful that they did because they helped me make a decision on a product. Thank you Josh!
Lee’s Heating and Air Conditioning have taken care of our furnace and AC for many years. The service has always been top notch. Very nice technicians who take the time to educate you about your system. When they install things it always looks neat and tidy. That shows they know their stuff. 😀
Lees Heating and Air is a top notch, honest company. They are always ready and willing to come to a customer' need. We just had a new a/c and heating units put in. They were great at explaining the types of units so we could make an educated decision. They wasted no time in starting the work and we are very pleased with the resultsUpdate: Just had our hot water heater replaced. As always, Lees Heating and Air was prompt at servicing our need. Very dependable and we so appreciate being appreciated as a customer
This company was amazing. The best part was they’re honest and customer service was incredible. The prior company I was working with wanted me to buy a new furnace saying that they couldn’t get the part in. I decided to get a second opinion and went with Lee’s. One of the representatives that came out had tons of experience. He not only fixed it but then save me from going to the other company and buying an $8000 furnace When I didn’t need to do that. We need more companies like this!
Lee's was fabulous, from the folks I talked to in the office all the way through to the gentleman who did the work in my home. They all were so very warm when I was freezing!! And they fixed me up so my home is now as warm and cozy. I could not be happier.